Privacy Policy

Please review these stay policies before confirming your booking with Elegant Residency.

This privacy policy explains how Elegant Residency uses and protects information that guests provide while using this website or making a stay booking.

Information We Collect

Guest name, phone number, email address, booking details, and stay dates.
Identity information or documents required for check-in, where applicable.
Payment status, transaction references, and booking communication details.
Website usage information such as device, browser, cookies, and analytics data.

How We Use Information

To process bookings, check-ins, cancellations, refunds, and guest support requests.
To communicate booking confirmations, payment updates, and stay-related information.
To improve guest experience, website performance, and property services.
To meet legal, safety, security, accounting, and regulatory requirements.

Data Protection

We are committed to ensuring that guest privacy is protected.
Any information used to identify a guest will be used only in accordance with this privacy policy.
We use reasonable safeguards to protect guest information, though no online method is completely secure.

Data Sharing

Guest data may be shared with trusted service providers only when needed for booking, payment, support, or compliance.
Guest personal information is not sold to third parties.

Contact Us

For privacy-related questions, please contact the property.